We ship most orders within 24-48 hours of Payment.
Note: Buyers in countries other than the USA are responsible for any import duties or customs that your country collects. We do mark the invoice as "Alternative Energy Product" and some countries do not collect import duties on these items. Please check with your local customs officials to determine your import duties before placing your order. We are not responsible for, nor do we collect any import duties.
Note to Canada customers: If you select UPS Standard as the shipping method, UPS will collect a brokerage fee at your door upon delivery. Customers in Canada have said this fee is anywhere from $15 to $65. So beware that there WILL BE an extra cost to you above and beyond the shipping cost that we collect when you place your order. Unfortunately UPS does not let us know how much this fee is before we ship your item so we cannot tell you ahead of time what your fee will be.
Warranty Disclaimer We offer a 90 day return for refund or exchange on all products we sell. If you are not satisfied please contact us and we will do everything we can to make it right. Please contact firstname.lastname@example.org for more information on returning an item. Thank you